OUR TEAM

Excellence at every touch point

Industry thought leaders

With 300+ years of collective bakery leadership expertise, we understand what it means to be true partners. We’re responsive, collaborative, nimble and incredibly adaptable. Solely focused on solutions that grow your brand and connect with your customers.

We’re obsessively committed to delivering real-time solutions and speed to market.

Transparent and Highly Responsive

Specialists at every level

Trusted partners

Team

Ahmad Hamade
CEO & CO-FOUNDER

”In my role as CEO, I have high expectations that my team will do what it takes to deliver on our commitments, always pay attention to the details and do what’s right for the customer and our business.”

Jim Zakian
JIM ZAKIAN
EVP & CO-FOUNDER

“Excellence to me is ensuring our bakery produces high-quality products in a safe manner and wowing our customers.”

Kory Mickelson
KORY MICKELSON
CHIEF COMMERCIAL OFFICER

“Excellence in our business is to always exceed our customers’ expectations and providing a safe, rewarding and transparent environment for our bakers.”

STEPHEN FAMOLARO
CFO

“Excellence means seeking continued growth in order to provide exceptional service and support to our customers, employees and company.”

MARK SHIPLEY
COO

“Excellence is the constant journey to be best-in-class when it comes to the safety of our people, the quality of our products and ensuring we are consistently delighting our customers and consumers.”

Liz Rayo
LIZ RAYO
SVP, MARKETING & INNOVATION

“Excellence to me means having the utmost attention to detail and always driving toward new ideas and solutions for our customers.”

TAWNA MILLINGTON
SVP, SUPPLY CHAIN

“The best part of my role is providing excellence to our customers by bringing together industry innovation, supplier capabilities, and CraftMark expertise.”

MEAGHAN MEYER
VP, QUALITY & FOOD SAFETY

“Excellence to me means providing a best-in-class food safety and quality program that delivers a great experience for our customers and their consumers.”

SHELLY ALBERT
VP of HUMAN RESOURCES

“Excellence to me is staffing our Bakery with exceptional bakers to produce high quality products for our customers.”

Jim Little
SVP, R&D AND INNOVATION

“In R&D, it is important to me that we are constantly pushing the boundaries of what is possible in the bakery world, always striving to be better and thinking differently on behalf of our customers.”

STEVE STRAKER
SR. DIRECTOR, R&D

“Excellence to me is the best that can be achieved, done to the best of your ability, with added flair and passion.”

CHEF BRIAN AVERNA
DIRECTOR OF CULINARY

“I feel that excellence occurs when teams collaborate and reach one goal: to be outstanding, consistent and customer fixated. When you offer such high-quality foods as CraftMark, it becomes an easy task.”

PAULINE SASSINE
VP, FOODSERVICE SALES

“Excellence to me is ensuring our customers have confidence in our ability to deliver on their needs, ultimately contributing to their success. Our commitment is to make certain they are pleased with our quality and service at all times.”

DAVE BURTRAW
VP, RETAIL AND ISB SALES

“Excellence is the ability as an organization to perform with cohesive value and respect for all contribution. Excellence as an organizational culture creates positivity and pride that is easily translated to the customer that they are number one.”

ANDREW SIMMON
VP, GLOBAL ACCOUNTS

“Excellence  involves meeting and surpassing expectations. It means  showing the customer how important they are to you and the business by creating a positive experience and solving for strategic imperatives.”